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fcrevels Student
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type c usb vga adapter not working

Envy
Microsoft Windows 10 (64-bit)

When i plug in HP USB type C to vga adapter i immediately get message "Try improving USB connection.  Display Port connection might not work. Try using different cable.".  This is the HP adapter  Cable accessory I ordered with the new HP Envy 17in notebook/laptop.  Tried different vga cable to HP monitor.  Both give same result.  Cannot connect to vga monitor.   Do I need to install a driver?   Do i have a bad type c  adapter?

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type c usb vga adapter not working

It would help if you identified your notebook with a complete product number.  

 

While logged into Windows, hold down the Fn key and tap the Esc key. A System information window should appear.

 

Copy the product number down and paste it here in your thread.

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AP59 Student
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type c usb vga adapter not working

I have the same issue with an HP Elitebook 1040 G3 running Windows 10

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Chris1226 Student
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type c usb vga adapter not working

I have the same issue with an HP Envy 13 ab028tu running Windows 10

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type c usb vga adapter not working

The HP product loan that I have for this year is an Envy Spectre 13-v021nr.

 

The only external ports that it has are three USB 3.1.  

 

One thing I am aware of  from my own experience, in order to use my USB to HDMI video adapter for output to my HDTV, I have to use the USB Type-C power connector\thunderbolt ports.

 

The USB Type-C power and charging port has not proved to be reliable for video output.

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tischlda Student
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type c usb vga adapter not working

Has this issue been resolved yet?  I have the same problem on a HP Envy Notebook Y0F94AV

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