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envy laotop

Envy laptop no intel can not get windows 11 why does HP sell this computer now I need to buy new this ones 4 year old I am angry one

1 REPLY 1
HP Recommended

@Joy1012 

 

Sounds like processor on your machine does NOT support Windows 11. You have to ask Microsoft, I have 13 years old machine still supports Windows 10 but my 4 years old machine does NOT support Windows 11. My Surface from Microsoft itself with Intel 7 gen processor now is a piece of junk (Microsoft did not release information at that point).

 

Regards.

BH
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