• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-22-2025 04:37 PM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fa-0000 (8Z8P5AV)
Operating System: Microsoft Windows 11

how to upgrade to 32 GB from 16 GB

1 REPLY 1

‎07-22-2025 05:04 PM

HP Recommended

What you want to do is not possible as the system memory is an integral part of the motherboard.

 

See chapters 1 and 3 of the service manual at the link below.

 

Maintenance and Service Guide HP ENVY x360 14 inch 2-in-1 Laptop PC14 fa000

 

PC's come with motherboards configured with either 16 GB of 32 GB of onboard system memory.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.