cancel
Showing results for 
Search instead for 
Did you mean: 
Smipx
New member
6 4 0 0
Message 1 of 9
214
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na

X360 15-br018na
Microsoft Windows 10 (64-bit)

Hi All,

Can someone please let me know if its possible to upgrade the memory from 4Gb to 6Gb or 8Gb please on the X360 15-br018na.  I have looked at the service guide http://h10032.www1.hp.com/ctg/Manual/c05473330 but on page 1 it says  "Two SODIMM memory module slots, non-customer-accessible/non-upgradable"  then on Page 46 it then goes on to tell you how to upgrade them and how to remove them.  It is a bit contradictory. 

 

I don't fancy spending 2 hours taking it all apart and removing the motherboard only to find they are soldered.  That would be really annoying 🙂

 

thanks

Paul

 

 

8 REPLIES 8
Level 19
Level 19
78,710 78,609 9,683 20,939
Message 2 of 9
194
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na


@Smipx wrote:

Hi All,  then on Page 46 it then goes on to tell you how to upgrade them and how to remove them.  It is a bit contradictory. 


@Smipx 

 

There are MANY Chapters and Sections on the book and page 46 is under Section for Authorized Service Provider parts. But if you wish, you can do yourself at your own risk using the following RAM to up 16GB max

 

       https://www.crucial.com/usa/en/pavilion-x360-15-br018na/CT11847214

 

or just add 4GB to slot 2 to make 8GB in total

 

      https://www.crucial.com/usa/en/pavilion-x360-15-br018na/CT11847243

 

There is NO option to go to 6GB.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
Highlighted
Smipx
New member
6 4 0 0
Message 3 of 9
190
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na

Hi Banhien,

 

Many thanks for your fast response.  I appreciate it.  I'm a computer repair engineer (not HP Authorized) working on a Customers laptop. Didn't want to crack it open if there was no point as I would have to charge him for my time.

 

I'm a bit more confused now though 🙂  Page 1 states:

Memory Two SODIMM memory module slots, non-customer-accessible/non-upgradable
Supports up to 16-GB of system memory
DDR4-2133 dual channel support (DDR4-2400 downgrade to DDR4-2133)
Supports the following conƭgurations
● 16384 MB (8192 MB × 2)
● 8192 MB (8192 MB × 1)
● 6144 MB (4096 MB + 2048 MB)
● 4096 MB (4096 MB × 1)

 

Which suggests 6Gb is possible (although I am likely to go for 8Gb anyway).

 

Thanks again

Paul

 

Reply
0 Kudos
WC9282
Level 3
21 21 2 3
Message 4 of 9
164
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na

its very self-explanatory

"non-customer-accessible/non-upgradable"

 

**basically its either non-removable or soldered to the board"

--
William
an IT Specialist with 10 years of IT Support & Infrastructure Experience
Omen 17 17.3-inch | 144-Hz display | Core i9-9880H CPU | 32GB RAM | 1TB NVMe SSD | Nvidia GeForce RTX 2080
Reply
0 Kudos
Level 19
Level 19
78,710 78,609 9,683 20,939
Message 5 of 9
160
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na


@Smipx wrote:

.... Which suggests 6Gb is possible (although I am likely to go for 8Gb anyway).


@Smipx 

 

Yes, that's true you can get 4+2 = 6 and 4+8 = 12 but unless you have 20 dollars short and you want machine runs in SINGLE channel why not go for 4+4 = 8 or 8 + 8 = 16 to make machine to run DUAL channels ?

 

Anyway, again, you can install your self at your own risk. I used to replace RAM/HDD in under 10 mins (hardware wise) but now, I have to spend hours just to open the machine itself.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Smipx
New member
6 4 0 0
Message 6 of 9
127
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na

Hi,

 

Just as I thought it was a clear answer someone else says someting different.  So one person saying its possible and the other saying "basically its either non-removable or soldered to the board"

 

Well - its not clear otherwise I wouldn't have asked the question and I have been repairing and upgrading computers for nearly 30 years!

Reply
0 Kudos
Level 15
Level 15
9,741 9,690 1,901 3,618
Message 7 of 9
102
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na

Hi,

It is definitely possible and your notebook will actually support max 32GB of DDR4 2400Mhz (2x16GB) which will run at 2133Mhz

That model is not the easiest to replace the memory, as you need to remove the motherboard and flip it to get access to the slots.

On page 45 of service manual you can see the steps to install the RAM

http://h10032.www1.hp.com/ctg/Manual/c05473330

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Smipx
New member
6 4 0 0
Message 8 of 9
94
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na

Thanks to both for the confirmation.  Appreciate it.  I accepted Banhien's as the "solution because he answered 1st but Iomare was a great help too.

Reply
0 Kudos
Level 15
Level 15
9,741 9,690 1,901 3,618
Message 9 of 9
78
Flag Post
HP Recommended

Solved!

upgrade RAM on HP X360 15-br018na

You're welcome.

 

Let us know if you need any further help.

 

All the best,

David

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation