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recently bought hpspectre 360 and connected oshida usbc hub to connect hdmi cable to monitor
laptop monitor is too small to use all day so needed 22inch monitor
just a nightmare as the pc only has one normal usb port and one usbc port!
cant backup and use mouse at the same time! now cant even use external monitor pc does not come with built in hdmi port
poor design of laptop esp for business use or professionals
@lee128, Welcome to the HP Support Community!
Is the USB-C port not working on the notebook?
Have you tried connecting the AC adapter or any other USB-C type device to check if the issue persists?
Shut down the computer, unplug all the inserted devices, press and hold the power button for 30 seconds, and then turn on the computer.
Check for the issue.
Install updates using HP Support Assistant
Note: If you do not have HP Support Assistant installed, Click here to download the same.
Also, check for any pending windows update. Reboot the computer.
Run the UEFI hardware diagnostic on the USB ports.
You may have to insert a USB device in each port as it tests the hardware.
Hope this helps! Keep me posted.
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Have a great day!
KUMAR0307 I am an HP Employee
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