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HP Recommended
hp pavilion
Microsoft Windows 10 (64-bit)

hp pavilion I-5

1 REPLY 1
HP Recommended

Hi @Tarlcabot

 

Welcome to the HP Support Community. 

 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

While you respond to that, try these steps -

 

Image result for disabling touchpad + hp

 

Double-tapping the upper-left hand corner of the TouchPad enables or disables the TouchPad. When disabled, some models display a graphic on the screen showing the TouchPad with a red line through it. 

 

TouchPad with red line through it

 

An amber light illuminates briefly if the computer supports this feature. There might also be an audible sound.

 

You may also try these steps -

 

1) Click Start , and then type mouse in the search field.

2) Click Change your mouse settings.

3) Click Additional mouse options.

4) In Mouse Properties, click the TouchPad tab.

5) Click Disable.

6) Click Apply, and then click OK.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.