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‎01-17-2020 01:49 AM - last edited on ‎01-17-2020 07:55 AM by Retired

HP Recommended
Product: HP Pavilion 15-cs1002tx
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I purchased a new laptop on 14-Jan-2020 on registering the product and checking for warranty it says that warranty is expired already. I already tried raising a dispute with support for same, its been 3 days I have no response on the Case ID [edited]

 

Please could someone advice how do I get this issue of incorrect dates corrected.

2 REPLIES 2

‎01-17-2020 09:01 AM

HP Recommended

@ss83ashok 

I will ask a Moderator to help connect you to a team at HP who can help you with your issue.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎01-17-2020 11:45 AM

HP Recommended

@ss83ashok

 

I have gone through your Post and I understand your concerns

 

I will escalate your concerns to the appropriate team. We will need few information

 

I have sent you a private message. Please reply back with the requested information


Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you

KrazyToad
I Am An HP Employee

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