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HP Recommended

I just want to find out the status of my case. 

3 REPLIES 3
HP Recommended

Hi @EastTnCrafting,

Welcome to the HP support community.

I understand you want to know the case status. Please help me with the case number or product serial number in private so I can try to find all the details to help you better.
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.
 

Here is the link to find the product Serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

HP Recommended

I did not receive a private message. Nothing in the Inbox.

 

HP Recommended

Hi @EastTnCrafting,

Thank you for reaching back. I am sending a response in private please do share the requested details in the private message.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

VikramTheGreat

HP Support

 

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