cancel
Showing results for 
Search instead for 
Did you mean: 
macky92
New member
1 0 0 0
Message 1 of 2
59
Flag Post
HP Recommended

warranty period issue

Example: Pavilion 15 BR003TU
Microsoft Windows 10 (64-bit)

 AS PER MY LAPTOP'S INVOICE DATED 02/09/2018 , I WAS CHECKING MY WARRANTY PERIOD IT SAYS THAT IT HAS BEEN STARTED FROM JUNE 2018 AND HAD EXPIRED IN AUGUST 2019. IF I HAVE PURCHASED IT IN OCTOBER 2018 HOW CAN WARRANTY PERIOD BE STARTED FROM JUNE. NOW I HAVE SOME ISSUES WITH HARDWARE OF MY LAPTOP HOW TO GET IT IN WARRANTY CHECK PERIOD

1 REPLY 1
Level 20
Level 20
109,534 99,711 15,556 23,899
Message 2 of 2
26
Flag Post
HP Recommended

warranty period issue

Hi:

 

See if you can use the online dispute form to adjust the starting and ending dates of the warranty period.

 

https://support.hp.com/us-en/document/c05084516

 

If the online method doesn't work, you can call HP customer support in your country and have the warranty period adjusted.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

If you live in Canada or the United States, you can call HP at this number...1 (866) 724-8600

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation