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‎10-24-2020 07:13 AM

HP Recommended
Product: hp notebook
Operating System: Microsoft Windows 10 (64-bit)

Camera cannot be found.doesnt show up in device mgr.did a reset,didnt help.ran diagnostics tests today.Says the camera execution failed.now what?

1 REPLY 1

‎10-27-2020 04:07 PM

HP Recommended

@gramsbear2799

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help,

If you have already performed the steps from the document Using the TouchPad or Clicked: https://support.hp.com/in-en/document/c04100778  and the issue persists, it could be a hardware failure. 

 

Please reach out to the HP Support in your region regarding the service options for your printer. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/ 

            

Hope this helps!              
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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