• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-13-2012 05:50 PM

HP Recommended

My HP pavillion dv6-1355dx entertainment notebook was working fine when I went to bed one night,but the next morning, the keys on the left didn't work. Any ideas?  Thanks!

5 people had the same question
2 REPLIES 2

‎07-13-2012 05:58 PM - edited ‎07-13-2012 05:59 PM

HP Recommended

The keyboard can go out and when they do it is usually a section of keys not the whole thing. Try going into device manager find the keyboard and "uninstall" it then reboot to let Windows reacquire the driver. You can also turn it off remove the battery and power and hold down the power button 15 seconds then reattach power and power on. You can also go into BIOS (F10 setup) and restore default settings. If none of these works it is time for a new keyboard. They are fairly cheap and easy for the end user to install do it yourself. Post back if you want a link to a place to buy the keyboard and an instruction manual. 

Was this reply helpful? Yes No

‎07-22-2016 10:01 PM

HP Recommended

Thank you for your answer.  It worked perfectly.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.