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what is the max RAM capacity of HP Pavilion 15-n038sx

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HP Pavilion 15-n038sx
Microsoft Windows 10 (64-bit)

I have 8GB RAM. I want to increase my PC RAM what is the max RAM capacity of my PC

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Hi @HussainMohd

 

Your computer has max capacity to 16GB I leave you here next information

 

Two SODIMM memory module slots, non-customer-accessible/non-upgradable
Supports up to 16-GB of system memory

 

also I leave you here information for MEMORY RAM specs

 

Description                 Spare part number
8-MB, DDR4-2400,  1.2-V 862398-855
4-MB, DDR4-2400, 1.2-V 862397-855
2-MB, DDR4-2400, 1.2-V 864271-855

 

I hope to help you to solve your issue

I work on behalf of HP, regards.
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So I can add another 8gb ram slot to be 16gb in total, right?

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Of course you can do it 🤗

I work on behalf of HP, regards.
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Great!

 

"Two SODIMM memory module slots, non-customer-accessible/non-upgradable"
May I ask what did you mean by non-upgradable here?

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Hi!, @HussainMohd :

Your Notebook, is … https://support.hp.com/us-en/product/HP-Pavilion-15-n000-Notebook-PC-series/5401225/model/6614085?ju...

The Generic Guide of Maintenance and Service, is … http://h10032.www1.hp.com/ctg/Manual/c04439615

  • Use memory module ...
  • Part No: 691740-001
  • Description: 4GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
  • Rohs: COMPLY_2.07
  • Part No: 693374-001
  • Description: 8GB, 1600MHz, PC3L-12800 DDR3L dual in-line memory module (SHARED)
  • Rohs: COMPLY_2.07

You can install maximum module, of 12Gb. as ...

12288 MB (8192 MB x 1+ 4096 MB x 1)
● 8192 MB (8192 MB×1 or 4096 MB×2; not supported on computer models equipped with a 32-bit operating system)

The recognized Brand's are ... Crucial (by Micron), Kingston, SKhynix, ADATA, Elpida, Samsung.

Note : If needed you verify amount of Memory of your notebook, from … https://support.hp.com/us-en/document/c00820047

I hope this helps. OandP-Engine (Technical Advisor).
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slots cannot be changed it because it is added to your MOBO, just RAM can be up gradable, if this solve your doubts, please mark as solution accepted

 

Regards!

I work on behalf of HP, regards.
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  1. @OandP-Engine says that maximum ram for my laptop is 12gb..?
You told me it was 16gb
I got confused 
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Hi!, @HussainMohd :

Your notebook have specification's … https://support.hp.com/in-en/document/c04026663

Microprocessor
Intel Core i7-4500U (1.8 GHz, 4 MB cache, 2 cores)
Memory
8 GB DDR3L (L= low voltaje:1.35GB)

Verify in your notebook, with … https://support.hp.com/us-en/document/c00820047

Form the Maintenance Guide what i link in previous post, have ...

Memory_35.PNG 

Note : If use more amount of Memory is under your risk and responsability.

I hope this helps. OandP-Engine (Technical Advisor).
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Hi @HussainMohd 

All these people talking. I do not really understand what they are saying.

 

Max RAM for your machine is 16GB of DDR3L 1600MHz (2x8GB) even if service manual mentions 12GB.

You can purchase from your preferred brand

Example:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-15-n038sx#MEMORYFilters

 

On page 47 of service manual you can see the steps to replace the RAM

http://h10032.www1.hp.com/ctg/Manual/c04439615

 

You should also consider replacing the 2.5" Hard Drive with a 2.5" SSD such as the Crucial MX500 or similar which would give a great boost to everyday performance of the PC.

 

Hope it helps,

David

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