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HP Recommended
HP Pavilion p6-2000 Desktop PC series
Microsoft Windows 10 (64-bit)

Hi,

 

my wifi adapter in my laptop (p6-2002sd) died on me: it's a Ralink RT5390R according to the device manager (card itself reads RT5390 - without the R at the end).  I read there might be a whitelist in the BIOS preventing me from putting in just any wifi card. so here's the questions :

   1) is there a whitelist in the BIOS at all ?

   2) can you recommend a replacement part, as this ralink card is pretty old in the meantime ?

   3) or can you list me the cards allowed in case of a whitelist ?

 

thanks in advance

/Walter

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Walter:

 

You can only install one of the wifi adapters listed in chapter 3 of your notebook's maintenance and  service guide, and they must have the HP part number on the card will not work, due to the BIOS whitelist.

 

https://support.hp.com/us-en/product/hp-pavilion-g6-2000-notebook-pc-series/5226244/model/5270009/ma...

 

That means you should search for a replacement wifi adapter by the HP part number, not the model of the wifi card.

View solution in original post

1 REPLY 1
HP Recommended

Hi, Walter:

 

You can only install one of the wifi adapters listed in chapter 3 of your notebook's maintenance and  service guide, and they must have the HP part number on the card will not work, due to the BIOS whitelist.

 

https://support.hp.com/us-en/product/hp-pavilion-g6-2000-notebook-pc-series/5226244/model/5270009/ma...

 

That means you should search for a replacement wifi adapter by the HP part number, not the model of the wifi card.

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