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Lovey10
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when i press for @ it gives " and when i press for # it gives £

Microsoft Windows 10 (32-bit)

hp pavillion laptop with

model number : 7625NGW

 

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HP Support Agent
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when i press for @ it gives " and when i press for # it gives £

@Lovey10

 

I suggest you run a Keyboard Test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard

 

If the test fails, then it would be a Hardware issue and if it passes then it could be an issue with the Keyboard Layout

 

Keep me posted 😊

KrazyToad
I Am An HP Employee

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