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Student
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Member Since: ‎06-17-2016
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where is memory module in hp 15-ac 197 nia notebook? how can i reseat it?

Product Name: hp 15-ac 197nia
Operating System: Microsoft Windows 8 (32-bit)

my laptop is not starting and caplock key is blinking 3times between a pause it means it has a memory failure. I'm using original memory, tell me how to reseat my device.

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Member Since: ‎11-12-2008
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Re: where is memory module in hp 15-ac 197 nia notebook? how can i reseat it?

Take a look at pp. 39-46 of the Manual:

 

Your Service Manual

 

Basically, you remove the back cover and the memory modules are there. Be careful if you are under warranty. Removing the back cover is not end-user authorized. Reseating the memory has a small chance of success. You do not want to put yourself in the position of not having a warranty because I think it is more likely you have a motherboard problem which may require replacement. 

 

Post back with any more questions. 

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