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HP Pavilion - 14-ce3600sa

Please I need help with reason why my HP 14-CE3600/i3-1005G1/8GB RAM/256GB SSD/14" battery drain so fast. Even when usage is not massive. The battery also drain faster when the laptop is hibernated or in sleep mode.

Please candid advice to help. 

I ran the battery report and the report HP support assistant all shows battery is healthy.

Olanrewaju Oreniyi
1 ACCEPTED SOLUTION

Accepted Solutions
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Thank you so much for the assistant. I will follow through and monitor the change and notify you.

Olanrewaju Oreniyi

View solution in original post

2 REPLIES 2
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Hi @Laryshuan,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing battery issues with your HP Pavilion - 14-Ce3600sa Notebook.

 

Please follow the steps listed below to update the drivers from device manager:

1) In the Windows search box on the desktop, type “Device Manager” and then click on it.
2) Expand “Batteries”. 
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there. 
4) Click on “Uninstall”. 
5) At the prompt put a check in the box to remove the current driver 
6) Restart the computer. 
7) When the computer comes back up it should automatically find the driver. 
😎 Go to Device Manager. 
9) Expand Batteries. 
10) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there and click on update drivers.
11) Click "Search automatically for updated driver software" 
Do the same thing with Microsoft ACPI-Compliant Embedded Controller. 


You may also check this document for Testing and Calibrating the Battery (Windows).

 

Let me know if this helps and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

Thank you so much for the assistant. I will follow through and monitor the change and notify you.

Olanrewaju Oreniyi
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