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‎07-08-2025 03:26 AM

HP Recommended
Operating System: Microsoft Windows 11
On HP diagnosis windows the , The test result of the battery health doesn't pass
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1 REPLY 1

‎07-09-2025 11:07 AM

HP Recommended

Hi @asche15,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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