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TRX7
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Message 1 of 4
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wifi adapter

HP Recommended
HP 15-bw032wm
Microsoft Windows 10 (64-bit)

Wifi adapter keeps deleting for no reason. Followed instructions to update bios and drivers. NO LUCK. The only way to get it back is to revert to an earlier restore date. The laptop is only a year old. Shouldn't have to go through this every other day.

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banhien
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Message 2 of 4
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HP Recommended

@TRX7 

 

Very interesting: no wifi information on its specs

 

     https://support.hp.com/au-en/document/c05609715

 

I leieve it has Realtek adapter.  Please download and install the following Realtek Local Area Network (LAN) Driver (Windows 10 v1903):

 

   https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96687.exe

 

Regards.

BH
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Paul_Tikkanen
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Hi, @TRX7 

 

The only suggestion I can offer, would be to update the wifi  driver to the latest version, and restart the PC.

Wifi: 2024.0.8.107/2024.0.4.108 Jun 5, 2019

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96885.exe

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TRX7
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Thanks for the suggestions for upgrading the adapter drivers. Unfortunately it doesn't work. Updating the driver deletes the LAN and wireless adapters. 

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