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‎02-18-2019 03:52 PM - last edited on ‎02-18-2019 03:59 PM by Retired

HP Recommended

I keep having to replace the ACPI-Compliant Control Method Battery driver and it charges the battery - once,

then it reverts to "Plugged in, Not charging"

How can i fix this once and for all?

Windows tells me I have the most up to date drivers.

Thank you.

3 people had the same question
4 REPLIES 4

‎02-18-2019 04:35 PM

HP Recommended

Welcome to the HP Support Community  @MarcoPolo99 

 

To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???

 

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

 

HP Desktop PCs - How Do I Find My Model Number or Product Number?

 https://support.hp.com/us-en/document/bph07555

 

HP Printers - How Do I Find My Printer's Product Name or Number?

 https://support.hp.com/us-en/document/c03770424

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎02-18-2019 09:19 PM

HP Recommended

My hardware is an HP Pavilion Notebook M6K54AV 12GB Bios;F.80-06/14/2016

 

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‎02-19-2019 07:25 AM

HP Recommended

Me, too.  HP Envy.  I did a Windows update and it went away, then the next Windows update brought it back again.

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‎03-19-2019 02:52 PM

HP Recommended

I've got a cx-0513na gaming pavilion.

It's charging to a max of 96% and all this time is actually showing "Plugged in, Not charging".

I have followed all the steps given through HP Diagnostic Windows, no results.

I've been using HP assistant web tool to check the battery, I have calibrated it, still nothing.

The test came out with resolution PAST but CHARGING CONTROL FAILED

Uninstalled  ACPI-Compliant Control Method Battery driver - no results.

Laptop still under warranty, bought it like a week ago. Really disappointed 😞

 

HEEEEELP

 

Thank you

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