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Message 1 of 2
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Flag Post

worst support service and customer care

HP Recommended
HP Notebook - 15-da0411tu
Microsoft Windows 10 (64-bit)

One of the worst service after sales provided by the HP support center. I bought HP laptop on 8th July and on the second day laptop created some display issue. When called to customer care they just raised case number and sent to support team to fix my issue but they failed to solve my problem and now not attending my call and solving the problem. They have to replace my laptop but they couldn't. I will never buy any HP products in near future.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@AbdulKareem231

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns and frustration

 

I will escalate your case to HP's Regional Escalation Team

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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