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‎07-15-2017 02:56 AM

HP Recommended
Product: 1HG10EA#UUW serial CND7061TL4
Operating System: Microsoft Windows 10 (32-bit)
При диагностики появилась ошибка жёсткого диска m4m46k-8lp8n4-xd7uqi-60xe03. Идентификатор продукта 1HG10EA#UUW. Жёсткий диск1 Primary Had Bay*
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2017 03:33 AM

HP Recommended

Hi,

 

This usually means that the hard drive is failing or has failed and needs to be replaced. You can use any 2.5" drive and could install an SSD for better performance. You can see on page 50 of service manual how to replace drive.

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

You will need to install the OS by using HP recovery disks or downloading the tool from Microsoft (on different computer) and running to create a bootagble USB drive with Windows 10. It will be automatically activated once installed as long as you install the same version (home or pro) as was already installed on computer.

 

https://www.microsoft.com/ru-ru/software-download/windows10

 

Hope it helps,

David

View solution in original post

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4 REPLIES 4

‎07-15-2017 03:33 AM

HP Recommended

Hi,

 

This usually means that the hard drive is failing or has failed and needs to be replaced. You can use any 2.5" drive and could install an SSD for better performance. You can see on page 50 of service manual how to replace drive.

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

You will need to install the OS by using HP recovery disks or downloading the tool from Microsoft (on different computer) and running to create a bootagble USB drive with Windows 10. It will be automatically activated once installed as long as you install the same version (home or pro) as was already installed on computer.

 

https://www.microsoft.com/ru-ru/software-download/windows10

 

Hope it helps,

David

Was this reply helpful? Yes No

‎07-18-2017 01:18 AM

HP Recommended
Большое спасибо!
Was this reply helpful? Yes No

‎07-18-2017 01:31 AM

HP Recommended

Your welcome.

 

Let me know if you need any further help.

 

All the best,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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‎07-18-2017 02:02 AM

HP Recommended
Ещё раз спасибо! У меня ноутбук под гарантией, отдал в ремонт. С уважением Гарольд.
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