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‎04-12-2017 03:00 AM

HP Recommended
Product: HP Compag 6735s
Operating System: Microsoft Windows Vista

У меня на ноутбуке отсутствует операционная система Windows, которая должна быть установлена производители. При загрузке ноутбука жму ESC, далее появляется меню с пунктами:F1-Sistem Information, F2- Sistem Diagnostic, F7- Hp SpareKey, F9-Boot Device Optons, F10-Bios Setup, F12- Network Boot, а пункта F11 Sistem recovery нет. В начале, когда была совершена покупка ноутбука стояла Windows vista, и нем еще стоит значке с названием операционной системы.Помогите, пожалуйста, можно ли что нибудь сделать сейчас, что бы получить операционную систему, спасибо.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2017 03:21 AM

HP Recommended

Hi,

If you have a recovery partition, by pressing F11 you should be able to get into recovery partition and reload the preinstalled operating system.

 

If this is no longer possible, I would get a product key (even used) of windows 7 64-bit online and install this operating system. With product key you can download an updated copy directly from Microsoft. Install all drivers and software from HP site:

http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3687623&swLangOid=8&swEnvOid=4058

 

Let me know,

David

View solution in original post

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3 REPLIES 3

‎04-12-2017 03:21 AM

HP Recommended

Hi,

If you have a recovery partition, by pressing F11 you should be able to get into recovery partition and reload the preinstalled operating system.

 

If this is no longer possible, I would get a product key (even used) of windows 7 64-bit online and install this operating system. With product key you can download an updated copy directly from Microsoft. Install all drivers and software from HP site:

http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3687623&swLangOid=8&swEnvOid=4058

 

Let me know,

David

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‎04-12-2017 04:11 AM

HP Recommended

А где можно посмотреть ключ продукта?

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‎04-12-2017 08:12 AM

HP Recommended

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response and helpful information to our community it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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