• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion dV-6-60002er
Microsoft Windows 7 (32-bit)

Hi Everyone prompt where I can download the HP OS WITH RECOVERY

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi@abgajjjm,

Thanks for stopping by HP Support Forums.

I came across your post and would like to help.

Need assistance in finding the recovery media for your PC. Is that, correct?

HP recovery media can only be ordered and cannot be downloaded.

Please call phone support for further assistance using the link below.

http://hp.care/2bjG4nE

Hope the solution answers your query. Feel free to reply back for more.

Resolv_S

I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

View solution in original post

3 REPLIES 3
HP Recommended

Hi@abgajjjm,

Thanks for stopping by HP Support Forums.

I came across your post and would like to help.

Need assistance in finding the recovery media for your PC. Is that, correct?

HP recovery media can only be ordered and cannot be downloaded.

Please call phone support for further assistance using the link below.

http://hp.care/2bjG4nE

Hope the solution answers your query. Feel free to reply back for more.

Resolv_S

I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Note: HP Doesn't recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer's warranty.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

HP Recommended

hello could not help

HP Recommended

Hello, @abgajjjm

 

Did you contact the HP Phone support? If yes, were you not able to get the recovery CD for your PC? 

Also, what is the issue that you are facing with your PC?

 

You can perform the system recovery using the recovery partition on your PC.

 

Check the steps listed here: http://hp.care/2syduqH 

 

Hope that helps! Let me know!

Cheers 🙂

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.