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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
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HP Recommended
Hello;
Allow me to welcome you to the HP forums!
Your model laptop comes with any of three different OSs preinstalled: Win7, Win8.1, and Win10.
Of these, HP offers Recovery Media only for Win8.1.
To order that, use this page: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-17-g000-Notebook-PC-series/7771368/model...
If that page does not show Windows 8.1 when you open it, click Change and select Win8.1 using the pulldown.
Once on the page, scroll down to the bottom and click Order Recovery Media.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
37,175
8,110
3,215
HP Recommended
Hello;
Allow me to welcome you to the HP forums!
Your model laptop comes with any of three different OSs preinstalled: Win7, Win8.1, and Win10.
Of these, HP offers Recovery Media only for Win8.1.
To order that, use this page: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-17-g000-Notebook-PC-series/7771368/model...
If that page does not show Windows 8.1 when you open it, click Change and select Win8.1 using the pulldown.
Once on the page, scroll down to the bottom and click Order Recovery Media.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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