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‎11-05-2016 02:07 PM

HP Recommended
Product: Tpn-i108
I need help my laptop is disabled with the numbers 87169817
Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2016 02:10 PM

HP Recommended

Hi,

 

Enter  38841239

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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5 REPLIES 5

‎11-05-2016 02:10 PM

HP Recommended

Hi,

 

Enter  38841239

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Tags (1)
Was this reply helpful? Yes No

‎11-05-2016 02:12 PM

HP Recommended
Omg thank you how do I fix it so it doesn't happen again
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‎11-05-2016 02:20 PM

HP Recommended
Okay a n
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‎11-05-2016 02:22 PM

HP Recommended
Okay now it's saying windows could not complete installation to install windows on this computer restarts the installation but i have done that 3 times but it keeps saying it what do I do
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‎11-06-2016 02:01 AM

HP Recommended

Hi,

 

You're welcome - entering the code will have removed the requirement for a power on password.

 

Regarding the other issue, Shutdown the notebook. 

 

Tap away at the esc key as you start the notebook to enter the Start-up Menu.  Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory.

 

Post back with the results, including any error codes that may be generated.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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