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HP Recommended
Omen by HP laptpop
Microsoft Windows 10 (64-bit)

Hello, My product number is 1HQ31PA. I need to download HP 3Dguard driver for my laptop. I am facing error message of accelerometer.exe unable to start. So i unistalled HP 3D guard. Now I need to reinstall it but I doesnot have the setup file.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Click on the following link and read about the SoftPaq and how to install.

 

ftp://ftp.hp.com/pub/softpaq//sp78001-78500/sp78033.html

 

After reading the file you can download the driver by clicking on this link.

 

ftp://ftp.hp.com/pub/softpaq//sp78001-78500/sp78033.exe

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.

View solution in original post

2 REPLIES 2
HP Recommended

Hi:

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

HP Recommended

Click on the following link and read about the SoftPaq and how to install.

 

ftp://ftp.hp.com/pub/softpaq//sp78001-78500/sp78033.html

 

After reading the file you can download the driver by clicking on this link.

 

ftp://ftp.hp.com/pub/softpaq//sp78001-78500/sp78033.exe

 

Joel

I am an HP Employee.

If you like my post, click the thumbs up.
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