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‎06-15-2016 04:50 PM

HP Recommended
Product: HP 15-f018dx

My daughter's laptop keeps getting the message "enter administrator paswword or power on password" when started. It's not accepting what we thought was the password and we then get an error that says "system disabled: 73793538". How do I resolve this so the computer is usable? Then, how do i remove the password so this doesn't happen again? Thank you

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‎06-15-2016 05:16 PM

HP Recommended

GD

 

Enter   62691518

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‎06-15-2016 05:16 PM

HP Recommended

GD

 

Enter   62691518

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