helpless50 Student
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Administrator password or power on password forgotten

hp 2000
Microsoft Windows 8 (32-bit)

I have forgotten my administrator password or power on password. I recieved a message System disabled with a code 9904362 can anyone help me

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Provost Provost
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Administrator password or power on password forgotten

Hi:

 

Please read the first post at the link below which should resolve your dilemma.

 

http://h30434.www3.hp.com/t5/Notebook-Operating-Sy​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​stems-a...

 

Then...

 

You can:

 

1. Use the unlock code you generated to enter the BIOS


2. Disable all passwords that are enabled in the BIOS's security menu.


3. If asked for current password - type the unlock code


4. For new password, just press ENTER key


5. Repeat the same for verify password column.

Rudy2D Honor Student
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Nice to know.  Thanks.

 

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Provost Provost
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You're very welcome.

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DadaD4141 Student
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i have forgotten my administrative password can hp help me
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