09-12-2019 03:52 PM
- After i install windows 10 kb4512941 and kb4514359 updates every time my computer gives f301 error and I can't restart my computer and everytime it gives this error. I tried to use recovery. I tried reset my computer. I tried starting in safe mode using winre. Nothing worked. I can not undo windows upragade either and every time i tried pc crashes and gives blue screen. I did extensive memory and harddrive check. It passed bot of them and no error found.Nothing worked. Also I cannot undo updates, because restart wont work or it crashes again. Also İ can use my pc ten minutes at a time after that it crashes and screen turns blue. And sometimes after it crashes warning in the startup becomes no boot devices found. Every other time warning is smart hard disk error.
10-04-2019 09:07 AM
hi nrerken, looked up error code...heres from MSoft site: Here are some things you can try to fix upgrade and installation errors:
remove external hardware
Run the Windows Update Troubleshooter
Uninstall non-Microsoft antivirus software
Uninstall nonessential software
Free up disk space
all those problems doesn't sound good at all, resetting should have worked. you say no faults in hardrive check? find a program called active @ bootdisc ( LSoft technologies) , look for active @ boot disc , make bootable usb. go to bios, allocate boot order to usb (1). start up, you will get a range of options. try in programs : cmd option, will open cmd as admin (sytem32), then re-try chkdsk/f. OR try powershell ( or cmdlets) version of chjkdsk, its more powerful than cmd method. you also can re-check hdd with crystal disc analyses. If it was me, would personally be tempted to kill the disc with zero overwrite and rebuild it unless theres some vital info on that you want. backups, recovery points and recovery discs are always useful!. im sure you've got corruption by now. maybe try hirens.
10-05-2019 03:05 AM - edited 10-05-2019 03:09 AM
What type of hard disk is installed?
You did not provide the Product number or ProdID, so we are left in the dark on specific configuration of your notebook. Since it is an entry level enterprise product I suspect it would be a legacy spinner disk instead of an SSD disk.
If it is a legacy spinner type, a 301 error reported after an attempted update, would tend to lead me to replace it with a new legacy type or SATA SSD disk. Legacy hard disks are no longer in terms of price, for most people, much of an obstacle.
Remove and replace instructions. I suggest using Internet Explorer to watch the videos.
I am not an HP Employee.
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