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‎05-28-2017 08:27 AM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

After installing the latest Windows 10 update I receive the following error message upon start-up:

accelerometerst.exe system error  

The code execution cannot proceed because VCRUNTIME140.dll was not found. Reinstalling the program may fix this problem.

What do I do to correct this problem?

1 REPLY 1

‎05-28-2017 08:44 AM

HP Recommended

Hello @dwright257

 

Welcome to the HP Support forum. Thank you for posting.

 

Please, reinstall / redownload:

 

Visual C++ redistributable:

>> https://www.microsoft.com/en-US/download/details.aspx?id=48145

 

HP 3D Drive Guard:

>> ftp://ftp.hp.com/pub/softpaq/sp67001-67500/sp67280.exe

 

 

This should fix the issue. Let me know if this helps and answers your query.

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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