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Locked

‎08-02-2019 05:53 PM

HP Recommended
Product: Hp 15-bw024nl
Operating System: Microsoft Windows 10 (64-bit)

Dopo aggiornamento bios uscito poche settimane fa, il computer si avvia in modalità ripristino. Dopo il ripristino fallito si riavvia e tenta di nuovo il ripristino. In modalità provvisoria si avvia. Ho provato a fare una nuova installazione ma dopo circa un ora ha dato un errore, rettangolo bianco con una "x" rossa e un codice errore. Dice di riprovare a installare di nuovo ma non c'è modo di installare nuovamente. Il bios uefi carica ma non riesce a risolvere il problema. Tutto dopo un vostro aggiornamento importante. Ho materiale importante a cui non posso accedere a causa dell'aggiornamento.

 

1 REPLY 1

‎08-02-2019 06:07 PM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Thank you for your understanding

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