BIOS not saving legacy support enable option

[NK004]

When I am trying to enable legacy support option from BIOS it will change but when I save and exit and again go to BIOS to check setting all setting reverted.

Can someone please help me

[Echo_Lake]

@NK004

Thank you for posting on the HP Support Community.

Let's try:

1. Firstly, run BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629
    
2. Next follow the steps to change the boot options: https://support.hp.com/in-en/document/c04784866#targetText=Press%20the%20power%20button%20to,then%20...

• Shutdown the notebook.
• Tap away at the esc key as soon as you press the power button to enter the Start-up Menu and then select the Bios Menu ( f10 ).
• Under the System Configuration tab, expand the Boot Options Menu.
• You need to set Secure Boot to Disabled and Legacy Devices to Enabled.
• When done, press f10 and select to save the changes.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Echo_Lake]

@NK004

I appreciate your efforts to try and resolve the issue, as we have performed relevant troubleshooting steps and the issue persists.

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.