cancel
semtron Student
Student
1 0 0 0
Message 1 of 2
75
Flag Post
HP Recommended

BIOS

HP 15-d001sr
Microsoft Windows 8.1 (64-bit)

BIOS does not work. black screen, on version F0.E. Versions F10.E and F.11 Rev.A are not installed. There are no files in the BIOSUpdate directory. Previously, there was version F.11 Rev.A. HDD does not work, recovery cannot be performed. I need a working version of F11, I think. thank

1 REPLY 1
HP Support Agent
HP Support Agent
9,929 9,755 657 634
Message 2 of 2
29
Flag Post
HP Recommended

BIOS

@semtron

 

The BIOS on your Notebook could be corrupted. At this point I would request you to contact HP Support for Service Options


Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

 

 

 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation