Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Backslash stuck on 17T- by 300

HP Recommended
17T-by 300
Microsoft Windows 10 (64-bit)

Not sure if right spot. Just got my 17T-by300 out of the box. Attempted to turn off action keys via following the guide (on the HP site) and pressing f10 on start up. Now the keyboard acts if backslash is constantly being pressed and no other key works. I could sort of get a usb wireless keyboard to work in order to log in, but the hardware keyboard would overpower it for everything else. Ended up completely uninstalling the hardware keyboard driver so I could use the usb. Any help on getting the hardware keyboard functional and not stuck on backslash would be appreciated. Preface: I have extremely little understanding of computers, assume I'm stupid.

Thank you.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation