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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-09-2012 09:22 AM

HP Recommended
i have similar base system device error
device id
PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30\4&1E44CE29&0&00E2
and another
PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30\4&1E44CE29&0&03E2
and the third one
{A87C2E0F-9A46-46B8-8EC4-E33355FBE1F7}\KEYBOARDFILTER\5&360A09B1&0&01
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‎07-09-2012 09:41 AM

HP Recommended

 

The product id is as follows:

1)

Informational
Device information

Name: Base System Device ID: PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30\4&1E44CE29&0&03E2 Error code: 28

 

2)

 

Informational
Device information

Name: Base System Device ID: PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30\4&1E44CE29&0&00E2 Error code: 28

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‎07-09-2012 10:55 AM

HP Recommended

please try the drivers from the following weblinks. One of these would resolve the problem:

Notebook:
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52809.exe
http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44991.exe
http://ftp.hp.com/pub/softpaq/sp41501-42000/sp41703.exe
http://ftp.hp.com/pub/softpaq/sp40501-41000/sp40664.exe
http://ftp.hp.com/pub/softpaq/sp39501-40000/sp39550.exe
Desktop:
http://ftp.hp.com/pub/softlib/software11/COL30045/pv-74677-2/sp44360.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎07-10-2012 11:47 AM

HP Recommended

Above Solution Accepted

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‎07-24-2012 08:20 PM

HP Recommended

i have an hp dv42145dx same problem 3 base system device missing, your help will be highly appreciated Thank You

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‎07-25-2012 03:26 PM

HP Recommended

Hi Vidya, 

It's nice to see you helping.  I have the same problem, details are shared below

 

Product Name and Model :: HP Pavillion DV6 Notebook PC  Serial no. CNF01614FG  

Product no. :: WH770AV   Processor. Corei 7 Q720 Quad Model 

 

Hardware IDs for the missing Drivers. 

 

1.

PCI\VEN_197B&DEV_2382&SUBSYS_3659103C&REV_00

PCI\VEN_197B&DEV_2382&SUBSYS_3659103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

 

 

2. 

 

PCI\VEN_197B&DEV_2383&SUBSYS_3659103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_3659103C
PCI\VEN_197B&DEV_2383&CC_088000
PCI\VEN_197B&DEV_2383&CC_0880

 

3. 

 

PCI\VEN_197B&DEV_2384&SUBSYS_3659103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_3659103C
PCI\VEN_197B&DEV_2384&CC_088000
PCI\VEN_197B&DEV_2384&CC_0880

 

and although it's not related but 

 

4. (unknown device)

ACPI\ENE0100
*ENE0100

 

 

Kindly help. 

Looking forward for your quick response. 

 

Aqeel

 

 

Tags (1)
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‎07-31-2012 11:55 AM - edited ‎07-31-2012 12:15 PM

HP Recommended

hi

 

i have installed win7 in my hp laptop but base system driver are missing

 

please need help...

 

model des:

PCI\VEN_197B&DEV_2382&SUBSYS_3659103C&REV_00
PCI\VEN_197B&DEV_2382&SUBSYS_3659103C
PCI\VEN_197B&DEV_2382&CC_088000
PCI\VEN_197B&DEV_2382&CC_0880

 

 

Network controller
PCI\VEN_14E4&DEV_4357&SUBSYS_145E103C&REV_01
PCI\VEN_14E4&DEV_4357&SUBSYS_145E103C
PCI\VEN_14E4&DEV_4357&CC_028000
PCI\VEN_14E4&DEV_4357&CC_0280

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‎08-01-2012 10:53 AM

HP Recommended

Please help me to fix for base drivers of following

 

PCI\VEN_1180&DEV_0592&SUBSYS_30B2103C&REV_0A
PCI\VEN_1180&DEV_0592&SUBSYS_30B2103C
PCI\VEN_1180&DEV_0592&CC_088000
PCI\VEN_1180&DEV_0592&CC_0880

 

PCI\VEN_1180&DEV_0843&SUBSYS_30B2103C&REV_01
PCI\VEN_1180&DEV_0843&SUBSYS_30B2103C
PCI\VEN_1180&DEV_0843&CC_088000
PCI\VEN_1180&DEV_0843&CC_0880

 

BTHENUM\{00000002-0000-1000-8000-0002ee000002}_VID&00010001_PID&0155
BTHENUM\{00000002-0000-1000-8000-0002ee000002}_LOCALMFG&000f

 

 

 

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‎08-01-2012 04:43 PM

HP Recommended

@Aqeelmalik
Please try these drivers:
http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe
http://ftp.hp.com/pub/softpaq/sp45501-46000/sp45629.exe

 

@visitdhruvec
Please try these drivers:
http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe
http://ftp.hp.com/pub/softpaq/sp48501-49000/sp48591.exe

 

@chintan5707
Please try the following drivers:
ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe
If the above one does not work, try this:
ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45112.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎08-07-2012 08:10 AM

HP Recommended

Hi Vidya,

I Have the following devices:

 

PCI\VEN_197B&DEV_2392&SUBSYS_168B103C&REV_30
PCI\VEN_197B&DEV_2392&SUBSYS_168B103C
PCI\VEN_197B&DEV_2392&CC_088000
PCI\VEN_197B&DEV_2392&CC_0880

 

 

 

PCI\VEN_197B&DEV_2393&SUBSYS_168B103C&REV_30
PCI\VEN_197B&DEV_2393&SUBSYS_168B103C
PCI\VEN_197B&DEV_2393&CC_088000
PCI\VEN_197B&DEV_2393&CC_0880

 

 

 

PCI\VEN_1022&DEV_780B&SUBSYS_168B103C&REV_13
PCI\VEN_1022&DEV_780B&SUBSYS_168B103C
PCI\VEN_1022&DEV_780B&CC_0C0500
PCI\VEN_1022&DEV_780B&CC_0C05

 

 

USB\VID_138A&PID_003C&REV_0086
USB\VID_138A&PID_003C

 

Your help will be greatly appreciated.

 

Shof

 

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