12-05-2010 04:26 PM
Hi I seam to have a problem that has come from nowhere. I have a HP pavilion laptop series dv600 model dv6710ea. Every time I restart my laptop I get an error message saying my base system device driver needs updating and to insert the disk that came with my comp obviously I don't have a disk and I chose the option for windows to find a solution which there doesn't seam to be one. In my device manager it has a yellow exclamation mark on three base system device sections and one IEEE 1394 controller. I have searched the Internet high and low for help with this and cant seam to find anything helpful. From what I read I presumed I needed to download certain drivers from the HP website but I have tried downloading the majority of them and still I am stuck with the problem. Which drivers do I need???
As a last resort I even went to the effort of wiping my computer back to factory settings in hope this would wipe the problem away but it hasn't. Its a real problem as it is preventing me from using my CD/DVD drive to burn anything and my SD card reader as they are not being recognized.
Sorry its a bit long winded but I wanted to explain everything and would really appreciate any help or solution for this from anyone in the know...... As this is infuriating and I am one step away from throwing this laptop in the fire. Ha
12-05-2010 04:42 PM
The Base System Device is related to card reader...You can download the driver from here and check .. Windows Vista - ftp://ftp.hp.com/pub/softlib/software9/COL19729/ob-55777-1/sp37726.exe
Although I am an HP employee, I am speaking for myself and not for HP.
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