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HP Recommended
hp 15g dr1000tx
Microsoft Windows 10 (64-bit)

Hi there ,

I am facing an issue that when  i charge battery to 100 and after that when i remove this charger, my battery drains out within 5 min ..!!! This has been a serious concern for  me as i am student and my exams are on my head ..i really need a fast solution.

 

I would really helpfull of you . Thanking you  in advance and provide me with a solution 

 

Yours customer,

P1999

1 REPLY 1
HP Recommended

@P1999 

I understand your concerns, but there is no "fast solution" to this as it could be any of several issues.

 

Most likely, it is a failing battery -- so you can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.

Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.



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