10-20-2019 03:24 PM
When I tested my laptop using windows 10 system test it said that the battery was bad so I purchased a new one and after I installed it the laptop would not start up so I put the old battery back in and it started. So I got another battery and that one would not work either. What am I doing wrong?
10-20-2019 03:33 PM
... So I got another battery and that one would not work either. What am I doing wrong?
Did you buy the right part # ? You need battery part # 849314-856 which is 3C 41WH 3.63Ah LI SG03041XL-PR.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.