Battery problem

[9UR313-BNEC9L-X]

Hello all people. My laptop doesn't want to see it and run it autonomously. Only from the network. Here is the error code: 9UR313-BNEC9L-XD7W3G-C0DM03. I replaced the battery with the same one and everything worked for a while.

[Raj2111]

Hi @9UR313-BNEC9L-X 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your HP product.

To understand the issue and help you, please share the details listed below:

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- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Could you please elaborate the issue in detail?

Take care and have a great day ahead! 

-Regards
Raj-HP Support