cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 1
65
Flag Post

Battery wont charging there showing " plugged in" only pc running on Ac power

HP Recommended
245 G5 NOTEBOOK
Microsoft Windows 10 (64-bit)

My battery deatails here

Cell 1: 3932 mv

Cell 2:  4004 mv

Cell 3: 4009 mv

Cell 4: 0 mv

CT No. : 6FPFD08C8396JL

FAILURE ID :RE00W

Cycle count: 450/300

Terminal voltage: 11964 mv

Design voltage : 10800 mv

So i i ne to replace battery or this is hardware issue battery not charging after battery low and pc shutdown after i plugged in power and start the battery issue happen plz help me

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation