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Student
Posts: 1
Member Since: ‎04-20-2017
Message 1 of 2 (81 Views)

Bios password or reset

Product Name: eleitebook revolve g3
Operating System: Microsoft Windows 8.1 (64-bit)

Hi recently brought an hp elitebook revolve g3, and want to install windows 7 but has a admin bios password on everything. can anyone help please!!

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Associate Dean
Posts: 5,499
Member Since: ‎05-06-2013
Message 2 of 2 (66 Views)

Re: Bios password or reset

Hi @werkstation

 

 

Welcome to the HP Support forum. Thank you for posting.

 

Elitebook is a commerical/business class PC. Most business class notebooks (including yours Elitebook and Probook) have better/stronger security and they do not produce easy to crack hashes. BIOS password cannot be removed here in the forum - you will have to contact HP Business Support for assistance on removing the password.

 

Here is how:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> http://www8.hp.com/us/en/contact-hp/business-support.html

 

Contact HP and ask for SMC.bin file. HP Business support should be able to send you a customised file and instructions which you can use  to reset the password. Note that assistance for such issues is usually free of charge for HP business class computers.

 

 

Hope this helps. Please, mark the post as a solution if it helped.

 

Let me know if you face any difficulties.

 

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Best wishes, IT_WinSec ----------------
I do not work for HP Inc. I express personal opinion only.
I work as consumer support technician, cyber security engineer and endpoint devices technical support team lead
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