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‎02-02-2025 05:23 AM

HP Recommended

I'm going to do a bios recovery but I'm having a problem. When I download the installation file to my computer, I do not see such a screen and I cannot install via USB. I installed it over and over again, but after extracting the files, such a screen does not appear.

 

ss1.PNG

2 REPLIES 2

‎02-05-2025 08:15 AM

HP Recommended

Hi @2Run16, Welcome to the HP support community. 

 

Please help us with your HP unit serial number or the product number on a private message for further assistance. 

 

Here is the link to find the product number:- Click here 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name. 

 

Max3Aj

HP Support 

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‎02-05-2025 08:17 AM

HP Recommended

HP EliteBook 8570p

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