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HWMF Top Student
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Message 1 of 17
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Bios recovery

Sprout
Microsoft Windows 10 (64-bit)

After download and installed bios from HP site,  my 3 yrs old Sprout won't boot, it locked in a loop that start with black screen with 8 long beep naxt comes bios recovery screen and than writing bios image screen than back to beep...

any ideas?

Thank you

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Distinguished Professor
Distinguished Professor
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Message 2 of 17
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Bios recovery

https://support.hp.com/us-en/document/c02693833

Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B).

NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).

While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

 

 

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SomnisBedding Top Student
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Im having the same issue. 

 

Remove the battery and all connected devices.
Open your notebook and remove the CMOS battery.

Hold your power button (without anything plugged in) for 30 seconds.

Leave it for 24 hours.

Connect everything and check if it works

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HWMF Top Student
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Message 4 of 17
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I have tryed win+B that did work, I 'v tried win+V too, btw this is a desk top Sprout HP, not notebook

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Distinguished Professor
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Message 5 of 17
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Bios recovery

Hi

Could you please expand on the

MAKE, MODEL, OS and SKU?

WinKey + R and type msinfo32 then look at line 9 for the SKU.

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SomnisBedding Top Student
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I have already discharged the ENTIRE computer (removing power source,battery,cmos battery) and holding the button for 5 minutes and then leaving it for a full 24 hours untoutched

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SomnisBedding Top Student
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Message 7 of 17
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No, I can't acces windows it's fully dead.

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Distinguished Professor
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Message 8 of 17
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OK.

 

BYE.

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HWMF Top Student
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Message 9 of 17
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It's HP Sprout , window 10. what's SKU?

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Distinguished Professor
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Message 10 of 17
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Bios recovery

The SKU is the number that is dedicated to the PC.  From that you get the model and parts list etc.

 

AND I get to target the answer to a specific model, rather than generic guessing.

 

############

 

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site is (Courtesy of @CherylG)...
http://getintopc.com/softwares/operating-systems/windows-7-home-premium-free-download-iso-32-bit-64-...

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

 

W7 and 10 Repair.png

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