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Student
Posts: 1
Member Since: ‎08-29-2016
Message 1 of 2 (93 Views)

Bios updating

Product Name: Envy 15j 110tx
Operating System: Microsoft Windows 10 (64-bit)
While updating BIOS..when my laptops restarts it stops with a blank screen and caps lock starts blinking two times
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Retired
Posts: 3,798
Member Since: ‎12-08-2015
Message 2 of 2 (64 Views)

Re: Bios updating

Hi @parry174,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with blink light error and the computer will not start. I would like to assist you today with resolving this issue.

 

Please look at the document for Computer Does Not Start (Windows 10) and the Computer Does Not Start and Emits an LED or Beep Code.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! Smiley Happy

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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