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HP Recommended
Microsoft Windows 10 (64-bit)

Hello I have a hp 240 G7 7DE52ES#ABF.

 

I updated the BIOS from hp drivers site.

Problem :after bios update the screen is black ( the power light is on).

I tried the update version before (there were 3 updates availables) with the usb key and windows + B trick, The screen lighted the time t update bios.But no more success after restart. Always black.

I tried the windows+B trick to recover the last BIOS working. Always black.

 

I don(t know whre it comes from but i am annoyed.

 

I'd like to get back the verison of the  BIOS i originnaly had, it seems it was anterior to the BIoses proposed on hpsite.

 

How an i do ? cheers from France

 

Edit on another same model, the BIOS version which is installed is the F.56 but i can't find it anywhere.

 

 

 

1 REPLY 1
HP Recommended

Hello @LFR1 

Sorry to hear that you are having problems ... I would like to help you.

(1) Power off computer

(2Disconnect charger

(3Press and hold <power> button for 30 seconds

(4Connect charger

(5) Follow the HP standard procedure

 https://www.youtube.com/watch?v=qpiGUojtr3E

(6) Please report your results

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.