Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Black screen after HP logo

HP Recommended
Microsoft Windows 10 (32-bit)

My computer has been stuck for days on the HP logo and goes to black screen the first day it went to the diagnostic recovery blue screen now it's doing nothing I did the BIOS recover thing the fast test and the extensive test and it past both and now it only shows the HP logo and goes to black screen I can't get past it please help it's only a month old it's the real tree camo one I love it and I need to use it asap for family court due to the covid court is done by video conference now please help

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation