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Locked

‎09-28-2023 03:33 AM

HP Recommended
Product: HP 15-gw0000 Laptop PC (1E420AV)
Operating System: Microsoft Windows 11

My laptop is not turning on it show black screen and caps lock is blinking 

Category:
1 person had the same question
1 REPLY 1

‎10-06-2023 05:41 AM

HP Recommended

Hi @Sameer6657,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

HP PC Hardware Diagnostics Windows Click here

The HP PC Hardware Diagnostics Windows tool offers driver checks and updates on select components while also providing the ability to test the hardware components of your computer, quickly diagnose hardware failures, streamline support calls to HP, and can help avoid returns of working hardware. Supports Windows 10 and 11 Operating Systems.

 

You may also refer to this document for further assistance. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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