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Honor Student
Posts: 2
Member Since: ‎01-03-2018
Message 1 of 1 (132 Views)

Blue Screen, Critical process died, boot device not found.

Product Name: HP Notebook 15-ay110na
Operating System: Microsoft Windows 10 (64-bit)
Okay so I bought my laptop refurbished in October and it was working fine until late November when it Blue Screened. The stop code was:Critical Process Died. It then presented a screen saying:Boot Device Not Found. I then restarted it and it worked fine. This happened again around Christmas and again today.
I know its not a virus because I have checked with windows defender. Its rather worrying as I've only had it a couple of months. So I've backed up everything.

Its a HP Notebook with a 1TB hard drive (which is the boot drive).

Please help.
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