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- Blue Screen, Critical process died, boot device not found.

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01-03-2018 01:21 PM
Product: HP Notebook 15-ay110na
Operating System: Microsoft Windows 10 (64-bit)
Okay so I bought my laptop refurbished in October and it was working fine until late November when it Blue Screened. The stop code was:Critical Process Died. It then presented a screen saying:Boot Device Not Found. I then restarted it and it worked fine. This happened again around Christmas and again today.
I know its not a virus because I have checked with windows defender. Its rather worrying as I've only had it a couple of months. So I've backed up everything.
Its a HP Notebook with a 1TB hard drive (which is the boot drive).
Please help.
I know its not a virus because I have checked with windows defender. Its rather worrying as I've only had it a couple of months. So I've backed up everything.
Its a HP Notebook with a 1TB hard drive (which is the boot drive).
Please help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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