Having trouble signing in? Try this!
Search the Community
turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
or Post new question
Post new question
Question
Reply
 
Highlighted
Ed7667 Honor Student
Honor Student
Ed7667
Posts: 2
Member Since: ‎01-03-2018
Message 1 of 1 (132 Views)
Report Inappropriate Content

Blue Screen, Critical process died, boot device not found.

‎01-03-2018 01:21 PM

Product Name: HP Notebook 15-ay110na
Operating System: Microsoft Windows 10 (64-bit)
Okay so I bought my laptop refurbished in October and it was working fine until late November when it Blue Screened. The stop code was:Critical Process Died. It then presented a screen saying:Boot Device Not Found. I then restarted it and it worked fine. This happened again around Christmas and again today.
I know its not a virus because I have checked with windows defender. Its rather worrying as I've only had it a couple of months. So I've backed up everything.

Its a HP Notebook with a 1TB hard drive (which is the boot drive).

Please help.
Reply
0 Kudos
Reply
0 Kudos
0 Kudos
Looking for drivers? Click here
Download HP Support Assistant
Related Step by Step Guides
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation