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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Blue screens
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11-16-2019 07:44 AM
So, my laptop has been running slowly past few weeks and every time I try to put it sleep mode the blue screen poped up with code kernel_security_check_failure. So, I decided to run some tests in my Computer, but it didn't find any error, but the code changed to another kernel code, but I forgot it... After that I updated my Computer. There was one cumulative Windows update and BIOS update. I did them (took pretty long with bios) and then my Computer has been even slower. And now every time my Computer is off and I turn the power on, the blue screen pops up with new code: bugcode_ndis_driver. What is wrong and how do I fix it? Thank you already 🙂
Sincerely,
Kalle Lehti
Solved! Go to Solution.
Accepted Solutions
11-18-2019 05:07 PM
@Kalle_Lehti Welcome to HP Community!
I understand the computer gets a blue screen error, However, since there are multiple codes as you say, we'll need to follow the below steps and if you could share the screenshot of the error, it would help us a lot, and we can help you accordingly:
- In Windows, search for and open View advanced system settings.
- In the Advanced tab, under Startup and Recovery, click Settings.
- Under System Failure, remove the check mark next to automatically restart, and then click OK.
- Restart the computer to apply the change.
- The computer no longer restarts automatically when a blue screen error occurs.
For more details: click here
Please reply back with the error code as the issue is code specific and it would be rather easier to provide an accurate solution using the same.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
11-18-2019 05:07 PM
@Kalle_Lehti Welcome to HP Community!
I understand the computer gets a blue screen error, However, since there are multiple codes as you say, we'll need to follow the below steps and if you could share the screenshot of the error, it would help us a lot, and we can help you accordingly:
- In Windows, search for and open View advanced system settings.
- In the Advanced tab, under Startup and Recovery, click Settings.
- Under System Failure, remove the check mark next to automatically restart, and then click OK.
- Restart the computer to apply the change.
- The computer no longer restarts automatically when a blue screen error occurs.
For more details: click here
Please reply back with the error code as the issue is code specific and it would be rather easier to provide an accurate solution using the same.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
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