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SMiller20
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Boot Device not found

HP notebook

I’m trying to assist My mother who owns a HP notebook that recently failed to boot, giving the message “boot device not found. Please install an operating system on your hard disk. Hard disk (3F0).”  I did the troubleshooting steps online and could not find the optane file. Is there something I can download via USB to install and remedy this? The laptop is out of warranty and the laptop passed a hard drive test.

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Boot Device not found

@SMiller20,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows and you are getting a hard drive error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c06201699

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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