11-16-2019 10:31 AM
I’m trying to assist My mother who owns a HP notebook that recently failed to boot, giving the message “boot device not found. Please install an operating system on your hard disk. Hard disk (3F0).” I did the troubleshooting steps online and could not find the optane file. Is there something I can download via USB to install and remedy this? The laptop is out of warranty and the laptop passed a hard drive test.
11-19-2019 04:29 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is not booting to Windows and you are getting a hard drive error.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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